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Looking to procure a position with potential of advancement at a highly valued company with the intention of bringing in new skills and views.
Work Experience
PARTNER MANAGEMENT, Amazon; Bellevue, WA — Oct 2023 - Current
Strategic Program Development: Orchestrated the development and launch of the Amazon Hub Delivery program, aligning with business goals and market demands.
Market Positioning: Conducted market research to identify key urban areas, ensuring the program’s effective positioning to target demographics.
Sales Enablement: Collaborated with the Amazon Sales team to design and implement sales strategies tailored for large urban markets, resulting in increased product adoption.
Salesforce Implementation: Played a pivotal role in building Salesforce from the ground up, overseeing the collection of 154,000+ business customer information. Developed and implemented a custom Salesforce application that seamlessly integrated with Sales teams nationwide.
Cross-Functional Collaboration: Worked closely with various teams, including operations, technology, and finance, to streamline processes and ensure seamless program execution.
Marketing Campaign Leadership: Led the design and execution of marketing campaigns, integrating email, flyers, ads, social media, and website channels to enhance program awareness and attract potential partners.
Referral Program Implementation: Introduced a referral program to leverage local businesses, driving program expansion and rewarding existing partners with a successful referral bonus.
Limited Partnership Initiative: Strategically positioned the program as an exclusive opportunity, recruiting a select group of 2,500 partners to kickstart the initiative.
Simplified Onboarding: Developed user-friendly onboarding materials and processes, making it easy for partners to join the program without requiring prior delivery experience.
Performance Metrics Tracking: Implemented robust tracking mechanisms to monitor the performance of marketing campaigns, sales strategies, and overall program success, providing valuable insights for continuous improvement.
Effective Communication: Established clear communication channels with partners, ensuring they were well-informed about program benefits, requirements, and updates.
Adaptability and Flexibility: Designed the program to accommodate businesses with varying sizes and structures, allowing partners to deliver packages with their existing staff, vehicles, and devices.
ACCOUNT MANAGER, Apple; Park City, UT — Nov 2021 - March 2024
Generated over $11.9 Million in Apple Business with my team. Increased stores overall retail revenue and intros per 1k with team development.
Working with the Product Marketing Team in Cupertino to increase awareness of Apple Business Essentials.
Apple Business University Pilot Program for Market Team 1. Helped facilitate and attend the pilot program with the Business Lead and Business Development Manager to optimize the outcome of the program in retail stores.
Previously a Specialist at Apple Retail at the University Village Store with AppleCare+ at 79% and sales floor business revenue at $56,000+ (Q3 '22).
DIRECTOR OF MARKETING, Johnny Mo’s; Seattle, WA — Dec 2020 - Nov 2023
Managing marketing efforts for a fast and growing pizzeria company.
Gained 1,100+ follows for Instagram following. Acquired over 7,000 email addresses for email campaigns totaling in over $56,000+ in sales directly through email links. Created 8 marketing campaigns that ranged from flyers to coupons totaling new revenue to $10,000+.
Helping open up new locations to brand the Johnny Mo’s Pizzeria name.
FOUNDER, Tig Media; Remote — Mar 2021 - Indefinite
Strategizing ways to market product and business through modern medias between 10+ clients and understanding each client as their industries differed.
Leading the team to do the best work of their lives for the bettering of themselves and our clients. Teaching the team through our marketing efforts to become more effective and efficient.
Revenue for business quadrupled within 6 months of first client as work was being presented to other interested clients and industries.
COORDINATOR, TJX; Spokane Valley, WA — Nov 2017 - Nov 2021
TELLER I, Banner Bank; Liberty Lake, WA — May 2019 - Oct 2020
Education
University of Washington - Bachelors Degree - June 2022
Attending from September 2020 to June 2022.
Accepted into the School of Communications at a 30% acceptance rate.
Learned Basic American Sign Language.
Focus on Strategic Communications & Digital Marketing. 3.17 GPA
Spokane Community College — Associates Degree, June 2020
Focus on Communications and Social Media Marketing. 6 Quarter Honor Roll. 3.7
Received Certificate of Achievement in Communication Studies, Social Media Marketing with Facebook & Twitter Certificate, Advanced Social Media Strategy Training & Certification, and Content Marketing Certificate.
Certificates
Communications Bachelor Degree from University of Washington
Marketing Associates Degree from Spokane Community College
Certificate of Achievement in Communication Studies
Social Media Marketing with Facebook & Twitter Certificate
Advanced Social Media Strategy Training & Certification
Content Marketing Certificate
Skills
Account Managing
Demonstrated expertise in managing B2B customer growth accounts at Apple, showcasing continuous progression and skill development within the role.
Social Media/Content Marketing
Cultivated proficiency in social media and content marketing through a blend of academic training from Spokane Community College and the University of Washington, on-the-job experience at Johnny Mo’s, and real-world application through Tig Media LLC.
Adobe Creative Cloud
Proficient user of Adobe Creative Cloud since high school, with comprehensive knowledge across its suite of applications. Particularly skilled in Photoshop, Dreamweaver, InDesign, Spark, and Premiere Pro.
Leadership
Innate leadership abilities showcased across various roles at TJX Companies, Johnny Mo’s, and as the owner of Tig Media LLC. Continuously honed leadership skills through academic coursework in the Communications department.
Directing/Acting/Writing
Extensive involvement in high school drama department, including directing and writing original productions. Substantial acting experience contributing to enhanced public speaking and memorization skills.
Personality with Creative Thinking & Powerful Strategic Thinking
Leveraged diverse experiences to cultivate creative and strategic marketing and communication skills, driving innovative solutions in past roles.
Design (Web Design)
Proficient in web design since high school, adept in HTML, CSS, SCSS, and Javascript. Extensive experience designing web applications and websites, including client projects through Tig Media LLC.
Organized
Meticulously organized in all endeavors, ensuring files are secure and schedules efficiently managed to accommodate busy workload while delivering high-quality results on time.
Witnesses
John Banks; Sr. Manager US Urban Accounts, Amazon.
Harley Zeldes; Account Manager, Amazon.
Jesen Korver; Account Manager, Apple.
Steve Dunn; Account Manager, Apple.
Rich Trifeletti; Leader, Apple.
John Genna; Owner, Johnny Mo’s Pizzeria.
Tamara Ferguson; Branch Manager, Banner Bank.
Eric Duerr; Chief Marketing Officer, Bentley Systems.
Jeff Hendricks; Regional Manager, Super One Foods.
Google Sites
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